Accessibility

CubaDupa is committed to providing an accessible and welcoming experience for festival-goers with specific requirements or additional needs. We hope that this information will help you to prepare for CubaDupa. We have a great team at the festival who will be happy to assist, answer and arrange as best they can.

If you have any questions about accessibility at the festival, please don’t hesitate to contact us at [email protected]

The information below should give you a good idea of what to expect from the festival.

 

Audio & Video Site Tour

This year we have made an audio and video tour of the festival site. This is a fun and interactive way to prepare for CubaDupa and familiarise yourself with the different stages and zones. Watch or listen to the tour above.
You can download a written transcript of the tour here

An accessible site map is coming soon.

 

At CubaDupa

 

Information Booth

There are two information booths. The first can be found at 220 Cuba Street, outside the Wellington Seamarket. The second is at 33 Ghuznee Street on the edge of the Kapura Carnival and Cabaret zone.

The information booth is often the first port of call with any query or question. Our volunteers will be happy to go through the programme with you, help with lost property, or point you in the right direction. 

First Aid
Basic first aid can be found at the two information booths. In the event of a medical emergency please alert our staff so that a medical professional can reach you as soon as possible. You can identify our staff and volunteers by their high-vis vests, blue vests and lanyards.

 

Pickup and drop off points

There are two accessible drop off and pick up zones. The first one is at 73 Abel Smith Street, just prior to Toi Poneke. The second is at 139 Victoria Street, between McDonalds and the bus stop.

 

Toilets

We provide at least one accessible toilet at each main toilet block throughout the site. There are four sites where accessible toilets will be available, they are located at:

  • In the carpark of Heyday Beer Co, 264a Cuba Street
  • On the corner of Garrett Street and Cuba Street
  • Te Auaha Chill Out Zone: Level One, 65 Dixon Street. 
  • Te Aro Park on Dixon Street

We know many people rely on accessible toilets and we’ll be keeping an eye on them to make sure they’re maintained to a good standard. If you find this is not the case, please tell a CubaDupa volunteer or a person in the information booth. 

 

Chill out zone

CubaDupa can be a busy environment, so we’ll be providing two quiet spaces for you to use whenever you need. The indoor chill-out zone is located in Te Auaha, which is located at 65 Dixon Street. Take the elevator or stairs to level one and our volunteers will show you where to go. This chill out zone will provide maps, programmes, wifi, seating, water, accessible toilets and a place to charge your phone. 

The second zone will be located at 139 Vivian Street, outside Victoria University Design School. This outdoor space will have shaded areas, water, maps and people to help you if you need assistance. Do keep in mind that this space is next to Vivian Street, which is also a state highway. If you’re looking for a more peaceful setting visit Te Auaha. 

 

Access throughout the Site 

CubaDupa is located in Cuba Street and the surrounding cross streets. Most of the streets in this area are closed to traffic, so you can walk down the middle of the road. For those using wheelchairs, this means you won’t need to navigate curb cuts as much as you usually would. Keep in mind that the festival attracts large crowds, which can cause walking and navigating through the site to move slowly.

 

Contact Information
Email: [email protected]